Ergon crews are investigating the cause of a power outage.
Ergon crews are investigating the cause of a power outage.

Major power outage in Mackay CBD impacts 500 customers

UPDATE 9.54AM: ERGON crews responded to reports of an explosion on a pole in a carpark near the Gregory and Gordon St intersection with about 500 customers impacted by loss of power.

An Ergon Energy spokeswoman said since the incident occurred just before 7.30 power had been resorted to all but 27 customers, who would be supplied generators.

Crews found damage to a high-voltage cable, which caused the unplanned outage.

The generator will be transported and installed.

"We apologise for any inconvenience and appreciate everyone's patience," the spokeswoman said.

EARLIER: MORE than 300 customers are impacted by a major power outage in the Mackay CBD.

Police are this morning helping with traffic control following reports a transformer in the city centre had blown, causing rolling blackouts.

Victoria Street is impacted by a blackout. Picture: Tony Martin
Victoria Street is impacted by a blackout. Picture: Tony Martin

It is understood the issue began about 7.30am.

Areas impacted are Brisbane, Gregory, River, Sydney, Victoria and Wood Sts.

According to Ergon Energy, 168 and 180 customers are impacted in a cross-section in the CBD.

More to come.