Giving a voice to our client's choice

12th August 2017 11:30 AM
Businesswoman holding cell phone Rate Us also features an "on call" alert function which provides immediate access to your agency in case of emergency or urgent need. Creatas Images

Congratulations! You've put together a plan with the NDIS that meets your care needs and provides you with the supports you need to achieve your daily living goals.

So, what next?

"Client Directed Care” is the cornerstone of the NDIS and while your plan is in place for 12 months, Rate Us Applications has created a simple to use rating and survey tool that will enable you to provide service quality feedback directly to your provider as you receive services each day, week or month.

Using standard service icons, each client can rate the quality of the service they receive against National Service standards which enables agencies to target areas of poor performance and meet their clients' service expectations.

Rate Us is a simple-to-use mobile device that also features an "on call” alert function which provides immediate access to your agency in case of emergency or urgent need. A simple survey function is also available which enables agencies to ask specific survey questions to improve services and ensure that programs and services you access meet your goals of independent living and meet your living needs.

Find Rate Us Applications will be at the Living Well Expo so that we can show you how simple it is to provide feedback to your agency in an impartial and effective manner.

Rate Us Applications - Giving Voice to Client Choice.

Find Rate Us Applications at www.rateusapp.com.au